Videography & Video Services

Cancellation Policy

RESERVATION: Upon client's signature, MixStar Audio will reserve the time and date agreed upon above. For this reason, the Reservation retainer of 50% is non-refundable, even if the date is changed or the event is canceled for any reason, including an act of God, fire, extreme weather, and/or any other reason beyond either parties control. In the event the client needs to reschedule the agreed upon services, the client will be permitted to do so no later than 14 days prior to event date and a new retainer fee will not be required to reserve the rescheduled date so long as the two parties agree on the rescheduled date. The reservation retainer is to be paid at the time of signing this contract. The reservation retainer is applied towards the total contracted amount. If the above-mentioned reservation retainer is forfeited, an additional retainer of 50% will be required to secure a new service date, unless otherwise discussed and confirmed in a written agreement by MixStar Audio.

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